Privacy policy

Introduction

This privacy policy will explain how Alerter uses the personal data we collect from you when you use our website. Alerter is an online product (website) developed and owned by livepods.eu, who is responsible to manage the data associated to this website. In this privacy policy document, "us" and "we" stands for livepods.eu.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

You can browse through the website and view alerts without giving any personal data. When you access this website, we receive as an essential technical requirement the Internet Protocol address (IP address) or the device ID of the device used to access the website. Without this information, you will not be able to establish a technical connection between your devices and the server infrastructure maintained by us, and therefore will not be able to access this website.

Your personal data is collected if you decide to register. By registering you allow us to offer you additional functionalities, for example to report a product sighting or to receive by email a listing of products personalized to your preferences. When you register, we collect the following data based on legitimate interest:

• Personal identification information (email address)
• IP address and device ID

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website, via your browser’s cookies.

This website does not receive data about you indirectly, from any other sources.

How will we use your data?

This website collects your data so that we can:

• Manage your account, publish your content (i.e. new sightings) and process your orders.
• Email you with updates on our service or with special alerts.

We do not share your data with third party organisations except when you place an order. When we process your order, we may send your data to a fulfilling company, who is in charge of producing and shipping the order to you.

How do we store your data?

We securely store your data on servers in France, owned and maintained by OVH (https://www.ovhcloud.com/) according to the highest security standards. We only keep your ip address and device id in our database for the time necessary to fulfill the request, namely for the duration of the browsing session. In addition, IP addresses and device IDs might be saved for one year in our log files for security or other purposes. We keep your email address until you erase your account from the system or for a maximum of a year, if your account becomes inactive. Once this time period has expired, we automatically delete your account and associate the content you created to the "anonymous" account.

Marketing

We will send you information about products and services of ours that we think you might like, if you have agreed to receive marketing information. You may always opt out of marketing information at a later date.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to access copies of your personal data. You can do so visiting your profile and clicking on the tab "All your data". You can also request your data using the "my data request" tab in your profile.

The right to rectification – You have the right to correct any information you believe is inaccurate and you can do so by visiting and editing your profile. You also have the right to complete the information you believe is incomplete via your profile page.

The right to erasure – You can erase your own data by editing your profile and cancelling your account. You also have the right to request that we erase your personal data, using the "my data request" tab in your profile.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

The right to object to processing – You have the right to object to our processing of your personal data. This request will be followed up by blocking and deleting your account.

The right to data portability – You have the right to request that we transfer the data that we have collected directly to you. You can do so by visiting the "my data request" tab in your profile.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at: privacy@livepods.eu or write to us at:
livepods d.o.o - privacy
ulica kneza branimira, 38a
21204 Dugopolje
Split-Dalmatia, Croatia

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information on cookies, please visit allaboutcookies.org.

How do we use cookies?

We uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in;
• Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – we uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. Only first-party cookies are used for this purpose.
• Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We do not share any of this data with third parties for advertising purposes. We also do not share online data collected through cookies with any advertising company. This means that when you visit another website, you will not see advertising based on your browsing patterns on our website.
• Optimisation - We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address to improve the performance o this site.

How to manage cookies

You can set your browser not to accept cookies. allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. In order to use third party content on our website, you may need to accept their specific terms and conditions, including their cookie policies over which we have no control.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 4 April 2023.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@livepods.eu or write to us at:
livepods d.o.o - privacy
ulica kneza branimira, 38a
21204 Dugopolje
Split-Dalmatia, Croatia

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Croatian Information Commissioner’s Office.